I realize that many of you who read this are not in Georgia.

Instead of just ignoring this week's article, I encourage you to investigate whatever "Quality Award" program your state has in place.

Whether you are in Georgia or not, if you are not familiar with the seven categories of the "Criteria for Performance Excellence," I strongly encourage you to learn something about them.  You need not apply for any award to educate yourself.  You could visit the Georgia Oglethorpe Awards site, www.georgiaoglethorpe.org, or you can go to the National Quality Award site, www.baldrige.nist.gov.

Dennis
 


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