As the authority of some leaders increases, the tendency to minimize commitments made to those farther down in the organization may also increase.  When those situations occur, they generate huge gaps in the relationship.  

     Such a condition is detrimental to both parties.  As an outsider, I am usually made aware of the void by multiple individuals.  But the leader is typically oblivious.  Though the leader knows his or her intentions, the leader rarely knows the effect of his or her behaviors on others.

     Evaluate your own behavior by reading this week’s article, “Betrayal of Trust—A Preventable Leadership Blunder.”  Next week, I’ll explore how to recover, reestablishing the trust that has been eroded.

     Dennis
 


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