In searching to learn more about this topic prior to writing about it, I discovered Robert K. Merton (whom I reference in the article).  I invite you to put his name into an internet search engine to learn more about him and his understanding of human decision-making.
     In addition to coining the term "unintended consequences," Merton is also the source of the terms "role model" and "self-fulfilling prophecy," both of which should be very important concepts to leaders.
     Take a look at “The Law of Unintended Consequences” and spend some time reflecting on your personal and organizational experience.
      Dennis
 


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