If you go back through my almost nine years of writing weekly articles, you'll find about half a dozen that mention the Malcolm Baldrige National Quality Award.
     As I talk with leaders, I find so many that are not even aware that our nation has an organizational award for performance excellence.  So, I keep working to provide an introductory education, making leaders aware that there are some criteria for measuring excellence.
     I hope this week’s article stimulates you to do some independent research, learning about how to stretch your organization’s results, processes, and culture:  “Criteria for Building Organizations of Excellence.”
     Dennis