Most of the people I routinely deal with want to get better. They want to make their relationships better. They want the results they get from their daily behaviors to continually improve over time. They want to reduce mistakes and eliminate rework.
Today's article, "The Ritual of Reflection," is merely a tool to help make that happen. Anything you do can be made better if you'll just acknowledge what you did well and what you can do better next time.
Dennis
